Support
  • Number One Rated
  • Manufactured in the USA
  • We are Nurse Call Experts

Who is West-Com?

Always Backwards Compatible

With a WestCall® system, you never get left behind!

More

Product Catalog

View

Voted Easiest to Use & Learn

Our intuitive systems are built from over 29 years of research!

More

Defining Innovation. Exceeding Standards. Leading the Nurse Call Industry


The West-Com Difference Learn More

Rated Number One* Nurse Call System

West-Com is proud to be the industry leader in nurse call communication. We offer an approach that allows for the integration of more systems and functions than any other company in the field. We are home to the number one-rated Nurse Call System, Novus, which runs on our number one-rated software platform, FocusCare. Designed with input by nurses for nurses, our Novus system received the highest user experience overall ranking for reliability, service and support, functionality, interfacing and ease of use in independent testing.

Most Reliable System Made in the USA

Backed by a five-year warranty, our number one reliability rating ensures seamless operation and excellent customer satisfaction. WestCall products are easy to install, easy to learn, easy to operate and easy to maintain and service. All WestCall® products are made in the USA, where our commitment to service and support can be reflected in every product we make. All our systems are backwards compatible, so no systems are abandoned and no facilities that use our products are left behind.


Locate Your Regional West-Com Office

Find Now

What PeopleAre Saying

  • We are extremely pleased with West-Com, we had a situation in which the nursing staff was very uncomfortable, and we found West-Com to be very responsive and very collaborative. The quality of the crew leadership was terrific, and West-Com gave us double crews who worked long hours to get us back into operation well in advance of the initial estimates in terms of time. We were extremely impressed with how forthcoming and accommodating West-Com is as a company.

    - Paul GilmanFacility Services DirectorKaiser San Francisco, CA
  • TQI Reporting is loved by our Administration staff, Risk Management, on down to our Clinical Leaders and Nurse Managers. These reports really hold the nursing staff accountable. TQI Reports played a big role with our decision to purchase the WestCall® system as our enterprise wide Nurse Call system.

    - Joyce TreadwayIS Business Analyst IIIInformation Systems - Mountain States Health Alliance, TN
  • I would like to say TQI is the most helpful when you get patient or family complaints about their perception on how long it took or takes for someone to respond to their call light. Also, we are currently collecting quality improvement data on the response time and the number of times call lights occur and trying to improve processes to reduce this number and at the same time increase patient satisfaction.

    - Tanya MoszerMSN, RN, Director, Rehab, ICU, Flex Aides and Wound SpecialistSt. Alexius Medical Center, ND
  • We find that the Demo Unit is a must have item in our shop. It expedites all repairs on the floors and is especially useful for repairs on patient stations in the shop and setting up pagers. It’s really nice to know when you go to the floors that the repaired unit you’re caring works.

    - Dave ShivelyLead TechnicianDignity Health (Previously Catholic Healthcare West)

Contact Information

2200 Cordelia Road
Fairfield, CA 94534

800.761.1180
707.428.5900

info@westcall.comContact Us

Latest Events

Come see us at a convention near you

Upcoming Events

To locate your local West-Com office, please contact:

Mike Bury

Contact Info:800-761-1180 Ext 204

mbury@westcall.com×

To locate your local West-Com office, please contact:

Dave Daum

Contact Info:800-761-1180 Ext 202

ddaum@westcall.com×

To locate your local West-Com office, please contact:

Jonathan Peters

Contact Info:800-761-1180 Ext 247

jpeters@westcall.com×

To locate your local West-Com office, please contact:

Aaron Burley

Contact Info:800-761-1180 Ext 205

aburley@westcall.com×

To locate your local West-Com office, please contact:

Marc Peters

Contact Info:800-761-1180 Ext 225

mpeters@westcall.com×

To locate your local West-Com office, please contact West-Com headquarters at:

2200 Cordelia Road
Fairfield, CA 94534

800.761.1180
707.428.5900

×

To locate your local West-Com office, please contact:

Larry Peters

Contact Info:800-761-1180

larryp@westcall.com×