• Number One Rated
  • Manufactured in the USA
  • We are Nurse Call Experts

Who is West-Com?

Always Backwards Compatible

With a WestCall® system, you never get left behind!


Product Catalog


Voted Easiest to Use & Learn

Our intuitive systems are built from over 29 years of research!


Defining Innovation. Exceeding Standards. Leading the Nurse Call Industry

Factory Training!

Get access to many great advantages only West-Com Nurse Call Systems offers. We will train you for every situation and arm you with the knowledge to ensure your success.

Our training goal is to create a learning environment that will produce high results in the areas of product demonstration, technical product knowledge, layout and quoting, and overall integration concepts.

For more information and to register for classes, please e-mail

New System
Coming Soon!

West-Com’s Research & Development team has been working diligently on a brand new nurse call system using a completely different and innovative technology! Stay tuned for more details.


The West-Com Difference Learn More

Rated Number One* Nurse Call System

West-Com is proud to be the industry leader in nurse call communication. We offer an approach that allows for the integration of more systems and functions than any other company in the field. We are home to the number one-rated Nurse Call System, Novus, which runs on our number one-rated software platform, FocusCare. Designed with input by nurses for nurses, our Novus system received the highest user experience overall ranking for reliability, service and support, functionality, interfacing and ease of use in independent testing.

Learn more about WestCall's Clinic Systems- click to watch Clinic System video below!

Most Reliable System Made in the USA

Backed by a five-year warranty, our number one reliability rating ensures seamless operation and excellent customer satisfaction. WestCall products are easy to install, easy to learn, easy to operate and easy to maintain and service. All WestCall® products are made in the USA, where our commitment to service and support can be reflected in every product we make. All our systems are backwards compatible, so no systems are abandoned and no facilities that use our products are left behind.

Locate Your Regional West-Com Office



What PeopleAre Saying

  • We are extremely pleased with West-Com, we had a situation in which the nursing staff was very uncomfortable, and we found West-Com to be very responsive and very collaborative. The quality of the crew leadership was terrific, and West-Com gave us double crews who worked long hours to get us back into operation well in advance of the initial estimates in terms of time. We were extremely impressed with how forthcoming and accommodating West-Com is as a company.

    - Paul GilmanFacility Services DirectorKaiser San Francisco, CA
  • TQI Reporting is loved by our Administration staff, Risk Management, on down to our Clinical Leaders and Nurse Managers. These reports really hold the nursing staff accountable. TQI Reports played a big role with our decision to purchase the WestCall® system as our enterprise wide Nurse Call system.

    - Joyce TreadwayIS Business Analyst IIIInformation Systems - Mountain States Health Alliance, TN
  • I would like to say TQI is the most helpful when you get patient or family complaints about their perception on how long it took or takes for someone to respond to their call light. Also, we are currently collecting quality improvement data on the response time and the number of times call lights occur and trying to improve processes to reduce this number and at the same time increase patient satisfaction.

    - Tanya MoszerMSN, RN, Director, Rehab, ICU, Flex Aides and Wound SpecialistSt. Alexius Medical Center, ND
  • We find that the Demo Unit is a must have item in our shop. It expedites all repairs on the floors and is especially useful for repairs on patient stations in the shop and setting up pagers. It’s really nice to know when you go to the floors that the repaired unit you’re caring works.

    - Dave ShivelyLead TechnicianDignity Health (Previously Catholic Healthcare West)

Contact Information

2200 Cordelia Road
Fairfield, CA 94534


info@westcall.comContact Us

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Contact Info:800-761-1180 Ext 222×

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To locate your local West-Com office, please contact West-Com headquarters at:

2200 Cordelia Road
Fairfield, CA 94534



To locate your local West-Com office, please contact:

Larry Peters

Contact Info:800-761-1180×